Before you order
Choose with
more confidence.
Our menu can help you understand what is listed in each dish. It cannot replace a conversation with the restaurant team about your individual allergy, intolerance or coeliac requirements.
A safer choice
Three steps
before ordering.
Written information works best when it supports a direct conversation. Follow these steps every time, even if you have ordered the same dish before.
- 01
Open the dish
Use the product page to review the current ingredient list, “contains” information, “may contain” notes and dietary labels.
- 02
Tell the team
Clearly explain every allergy, intolerance or coeliac requirement before the order is accepted. Ask about substitutions and preparation.
- 03
Confirm on collection
Check that the team has identified your order correctly and confirm any important information again when the food is handed over.
UK food information
The 14 regulated
allergens.
Food businesses must provide information when any of these allergens are used as ingredients. People can also react to ingredients outside this list.
Read the Food Standards Agency guidance- 01
Celery - 02
Cereals containing glutenIncluding wheat, rye, barley and oats - 03
CrustaceansSuch as prawns, crabs and lobsters - 04
Eggs - 05
Fish - 06
Lupin - 07
Milk - 08
MolluscsSuch as mussels and oysters - 09
Mustard - 10
Peanuts - 11
Sesame - 12
Soybeans - 13
Sulphur dioxide & sulphitesWhen above 10 parts per million - 14
Tree nutsIncluding almonds, hazelnuts and walnuts
Know the difference
Dietary labels
are not safety claims.
These labels describe a recipe or an available choice. They do not, by themselves, show that a dish is suitable for someone with an allergy or coeliac disease.
- Vegetarian
- No meat or fish is listed in the recipe. The dish may still contain allergens such as milk, eggs or gluten.
- Vegan
- No animal-derived ingredients are listed. Vegan food can still contain allergens and may be exposed to cross-contact.
- Gluten-free option
- An alternative may be available. Confirm the ingredients, preparation area, utensils and cooking process with the team.
- Halal
- A menu label should be confirmed with the restaurant if certification, suppliers or preparation methods matter to your choice.
- Contains alcohol
- The recipe is marked as using alcohol. Ask the team if you need more information about the ingredient or cooking method.
Shared kitchen
Ingredients are only
part of the picture.
Cross-contact can happen through shared worktops, hands, utensils, storage, flour in the air, cooking oil or equipment. A restaurant should only describe a dish as suitable after considering both its ingredients and how it is prepared.
If the team cannot safely meet your needs, do not place the order.
Ready to choose?
Start with the details.
Every published product page can show ingredients, allergen notes and dietary choices. Always confirm important information with the restaurant.
Explore the menu